Privacy Policy

Effective Date: March 24, 2026

1. Who We Are

Pandorium Agency is the public-facing brand operated by DASHBOARDLY INC. We provide AI-powered marketing, lead generation, and client acquisition services for service-based businesses. When we say "we," "us," or "our" in this policy, we refer to DASHBOARDLY INC, doing business as Pandorium Agency.

For questions about this Privacy Policy, contact us at hello@pandoriumagency.com.

2. Information We Collect

We collect personal information that you voluntarily provide when you interact with our services. This may include:

• Full name
• Phone number
• Email address
• Business name and type
• Information about your marketing needs and budget
• Any additional information you share during consultations or correspondence

3. How We Collect Information

We collect information through the following channels:

• Facebook Lead Ads — When you submit a lead form through our Facebook or Instagram advertisements, the information you enter (name, phone number, email, and responses to any qualifying questions) is transmitted to us.
• Website Forms — When you fill out a contact form, booking form, or request form on our website.
• Consultations and Calls — When you participate in a strategy call, audit, or consultation with our team.
• Email and Messaging — When you contact us directly via email, SMS, WhatsApp, or other messaging channels.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry and schedule consultations
• To provide marketing strategy recommendations and services
• To send follow-up communications related to your inquiry
• To send SMS messages if you have opted in to receive them (see Section 5)
• To send email communications about our services and relevant updates
• To improve our services and user experience
• To comply with legal obligations

5. SMS Opt-In and Communications

If you provide your phone number and opt in to receive SMS messages, DASHBOARDLY INC (doing business as Pandorium Agency) may send you non-marketing customer care text messages about:

• Replies and follow-ups related to your inquiry or consultation
• Appointment reminders and scheduling confirmations
• Service updates relevant to an existing inquiry or scheduled appointment
• Customer support responses

We do not send promotional, marketing, or sales SMS messages through this program. SMS messaging is limited to customer care purposes.

SMS consent is not required to submit an inquiry or receive our services. You may opt out of SMS messages at any time by texting STOP to any message. Text HELP for assistance. Message frequency varies. Message and data rates may apply.

No sharing of SMS opt-in data: We will not share, sell, or transfer your SMS opt-in consent or phone number to any third parties or affiliates for their own marketing purposes. Your SMS consent information is used solely by DASHBOARDLY INC to send you messages you have agreed to receive.

For full details about our SMS practices, see our SMS Consent & Opt-In Policy.

6. Cookies and Analytics

Our website may use cookies and similar tracking technologies to analyze traffic and improve user experience. This may include:

• Analytics tools (such as Google Analytics) to understand how visitors use our site
• Facebook Pixel / Meta tracking for ad performance measurement and retargeting
• Essential cookies required for basic site functionality

You can control cookie preferences through your browser settings. Disabling cookies may affect your experience on our site.

7. Data Sharing and Service Providers

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We do not share your SMS opt-in consent or phone number with third parties or affiliates for marketing purposes.

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• CRM and automation platforms (e.g., GoHighLevel) for managing leads and communications
• SMS and email delivery services for sending messages on our behalf
• Advertising platforms (e.g., Meta/Facebook) for lead form delivery and ad optimization
• Analytics providers for website traffic analysis

All service providers are contractually obligated to protect your data and use it only for the purposes we specify. These providers do not have independent rights to use your information for their own marketing.

8. User Rights (Unsubscribe, Update, Delete)

You have the right to:

• Access — Request access to the personal information we hold about you
• Update — Request correction of inaccurate or outdated information
• Delete — Request deletion of your personal information
• Unsubscribe from email — Opt out of marketing emails at any time using the unsubscribe link
• Unsubscribe from SMS — Text STOP to any message to opt out of SMS communications immediately

To exercise any of these rights, contact us at hello@pandoriumagency.com or call +1 (431) 640-3308.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you request deletion of your data, we will process your request promptly, subject to any legal obligations to retain certain information.

10. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, contact us at:

Pandorium Agency (operated by DASHBOARDLY INC)
Email: hello@pandoriumagency.com
Phone: +1 (431) 640-3308