SMS Consent for DASHBOARDLY INC
Pandorium Agency is the public-facing brand operated by DASHBOARDLY INC. DASHBOARDLY INC is the business entity used for SMS messaging compliance and A2P 10DLC registration. When we refer to "Pandorium Agency" or "we" below, we mean DASHBOARDLY INC doing business as Pandorium Agency.
Overview
This page explains how DASHBOARDLY INC collects SMS consent from users, what types of messages we send, how users can opt out, and how we comply with U.S. carrier and CTIA guidelines for A2P messaging.
How We Collect Leads
Pandorium Agency collects leads primarily through Facebook Lead Ads (Meta) and website forms. When a user interacts with one of our advertisements or website forms, they may provide:
- Their name
- Their phone number
- Their email address
- Information about their business and marketing needs
How SMS Opt-In Works
Our SMS opt-in process works as follows:
- User submits an inquiry — A user submits an inquiry through the chat widget on https://pandoriumagency.com or through a Facebook Lead Ad form requesting more information about our services. The form includes a phone number field.
- User provides explicit SMS consent — The form includes a single optional consent checkbox where the user may agree to receive non-marketing text messages from Pandorium Agency related to their inquiry. The checkbox is not pre-checked. Checking the box is not required to submit the form.
- If the user opts in — DASHBOARDLY INC may send SMS messages limited to customer care: replies to the user's inquiry, appointment reminders, scheduling confirmations, and follow-ups related to the existing inquiry.
- User can opt out at any time — Users can reply STOP to any message to immediately unsubscribe from SMS communications.
Consent Checkbox Language
The form includes a single optional consent checkbox for non-marketing customer care messages. The checkbox is not pre-checked and is not required to submit the form.
Full Disclosure Text
The following disclosure text is displayed on the form near the phone number field and consent checkbox:
What Messages We Send
If a user opts in to SMS communications, DASHBOARDLY INC sends only non-marketing customer care messages, which may include:
- Replies and follow-ups related to the user's inquiry or consultation request
- Appointment reminders and scheduling confirmations
- Service updates relevant to an existing inquiry or scheduled appointment
- Customer support responses
We do not send promotional, marketing, or sales messages through this SMS program. Messaging is limited to customer care purposes.
Sample Messages
Sample Message 1
Hi [Name], this is Pandorium Agency. We received your recent inquiry and a team member will follow up shortly. Reply STOP to unsubscribe, HELP for help.
Sample Message 2
Hey [Name], just a reminder — your strategy call with Pandorium Agency is tomorrow at [time]. Looking forward to it. Reply STOP to unsubscribe, HELP for help.
Sample Message 3
Hi [Name], following up on your inquiry from earlier. Let us know if you still need assistance and we will get a team member to help. Reply STOP to unsubscribe, HELP for help.
Message Frequency
Message frequency varies based on your inquiry and engagement. You will not receive more than a reasonable number of messages related to your request.
Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan. Check with your carrier for details about your messaging plan.
How to Opt Out
You can cancel SMS messages at any time. Text STOP to any message you receive from us. After texting STOP, you will receive one final confirmation message, and no further SMS messages will be sent unless you opt in again.
How to Get Help
If you need assistance, text HELP to any message or contact us directly:
Email: hello@pandoriumagency.com
Phone: +1 (431) 640-3308
Consent Is Not Required for Purchase
SMS consent is not required as a condition of purchasing any goods or services, submitting a form, requesting information, or receiving our services. You may submit a lead form or book a consultation without opting in to SMS messages.
No Sharing of SMS Opt-In Data
We will not share, sell, or transfer your SMS opt-in consent or phone number to any third parties or affiliates for their own marketing purposes. Your SMS consent information is used solely by DASHBOARDLY INC to send you messages you have agreed to receive.
Carrier Liability Disclaimer
Wireless carriers (including but not limited to T-Mobile, AT&T, Verizon, and others) are not liable for delayed or undelivered messages.
Age Restriction
You must be 18 years of age or older to opt in to our SMS messaging program. By opting in, you confirm that you are at least 18 years old.
Brand and Entity Clarification
Pandorium Agency is the public-facing brand name used in advertising, on our website, and in client communications. DASHBOARDLY INC is the registered business entity used for SMS messaging compliance, A2P 10DLC registration, and legal purposes. Both names refer to the same business.
Contact Information
If you have any questions about our SMS practices, contact us at:
Pandorium Agency (operated by DASHBOARDLY INC)
Email: hello@pandoriumagency.com
Phone: +1 (431) 640-3308
Related policies: Privacy Policy Terms of Service