SMS Consent for Pandorium Development
Pandorium Agency is the public-facing brand operated by Pandorium Development. Pandorium Development is the business entity used for SMS messaging compliance and A2P 10DLC registration. When we refer to "Pandorium Agency" or "we" below, we mean Pandorium Development doing business as Pandorium Agency.
Overview
This page explains how Pandorium Development collects SMS consent from users, what types of messages we send, how users can opt out, and how we comply with U.S. carrier and CTIA guidelines for A2P messaging.
How We Collect Leads
Pandorium Agency collects leads primarily through Facebook Lead Ads (Meta) and website forms. When a user interacts with one of our advertisements or website forms, they may provide:
- Their name
- Their phone number
- Their email address
- Information about their business and marketing needs
How SMS Opt-In Works
Our SMS opt-in process works as follows:
- User sees an ad — A user sees a Facebook or Instagram advertisement from Pandorium Agency about marketing services for their business.
- User submits a lead form — The user clicks on the ad and fills out a lead form requesting more information about our services. The form includes a phone number field.
- User provides explicit SMS consent — The form includes two optional, separate checkboxes where the user may agree to receive: (1) marketing SMS messages, and (2) non-marketing SMS messages such as appointment reminders. Neither checkbox is pre-checked. Checking the boxes is not required to submit the form.
- If the user opts in — Pandorium Development may send SMS messages about marketing services, follow-ups related to their inquiry, and promotional offers.
- User can opt out at any time — Users can reply STOP to any message to immediately unsubscribe from SMS communications.
Consent Checkbox Language
The lead form includes two separate, optional consent checkboxes — one for marketing messages and one for non-marketing messages. Neither checkbox is pre-checked, and neither is required to submit the form.
Full Disclosure Text
The following disclosure text is displayed on the form near the phone number field and consent checkboxes:
What Messages We Send
If a user opts in to SMS communications, Pandorium Development may send messages including:
- Follow-ups related to their inquiry or consultation request
- Appointment reminders and scheduling confirmations
- Information about marketing services and strategies
- Promotional offers and limited-time opportunities
Sample Messages
Sample Message 1
Hi [Name], thanks for requesting a free growth audit from Pandorium Agency! We'd love to learn more about your business. When's a good time to chat this week? Reply STOP to opt out.
Sample Message 2
Hey [Name], just a reminder — your strategy call with Pandorium Agency is tomorrow at [time]. Looking forward to it! Reply STOP to opt out.
Sample Message 3
[Name], we put together a few ideas for your business based on what you shared. Want us to send over the details? Reply STOP to opt out.
Message Frequency
Message frequency varies based on your inquiry and engagement. You will not receive more than a reasonable number of messages related to your request and any ongoing promotions.
Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan. Check with your carrier for details about your messaging plan.
How to Opt Out
You can cancel SMS messages at any time. Text STOP to any message you receive from us. After texting STOP, you will receive one final confirmation message, and no further SMS messages will be sent unless you opt in again.
How to Get Help
If you need assistance, text HELP to any message or contact us directly:
Email: hello@pandoriumagency.com
Phone: +1 (778) 800-9298
Consent Is Not Required for Purchase
SMS consent is not required as a condition of purchasing any goods or services, submitting a form, requesting information, or receiving our services. You may submit a lead form or book a consultation without opting in to SMS messages.
No Sharing of SMS Opt-In Data
We will not share, sell, or transfer your SMS opt-in consent or phone number to any third parties or affiliates for their own marketing purposes. Your SMS consent information is used solely by Pandorium Development to send you messages you have agreed to receive.
Carrier Liability Disclaimer
Wireless carriers (including but not limited to T-Mobile, AT&T, Verizon, and others) are not liable for delayed or undelivered messages.
Age Restriction
You must be 18 years of age or older to opt in to our SMS messaging program. By opting in, you confirm that you are at least 18 years old.
Brand and Entity Clarification
Pandorium Agency is the public-facing brand name used in advertising, on our website, and in client communications. Pandorium Development is the registered business entity used for SMS messaging compliance, A2P 10DLC registration, and legal purposes. Both names refer to the same business.
Contact Information
If you have any questions about our SMS practices, contact us at:
Pandorium Agency (operated by Pandorium Development)
11 - 1252 Hornby St, Vancouver, BC V6Z 0A3, Canada
Email: hello@pandoriumagency.com
Phone: +1 (778) 800-9298
Related policies: Privacy Policy Terms of Service